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Administrative Essentials
Inver Hills College is pleased to be
participating in the nationally affiliated
Learners Over 50 program
for individuals who want to explore an
administrative professional career. Gain
technical skills and knowledge to launch
your administrative professional career.
This certificate, made up of four
modules, will prepare you to perform the
duties and responsibilities of an
administrative professional.
The first module takes place in the
classroom and will explain how to navigate
online learning tools.
The remaining three modules are
completed online; helping you simultaneously
gain administrative and computer skills.
Although the program is designed for
mature workers making a career transition,
the information is applicable to anyone
exploring this career option. This
certificate is a good lead-in for the
Administrative Excellence Certificate.
Online Registration
Approximately 16 hours, 1.92 CEU’s, $150 for
all 4 modules
The Administrative Assistant program
(online delivery) is designed to meet the
growing training and career development
demands of older individuals who may have to
prolong retirement or return to work because
of current economic difficulties.
The program consists of the following 4, 4
hour modules:
Module 1: Administrative Work: Is it right
for me?
In the first module, you will learn about
the role of administrative professionals and
how they contribute to the overall success
of businesses.
The different niches of professional
administration will be explored along with
the technical and interpersonal skills each
uses.
Links to professional websites are
provided as references to current job
markets, compensation expectations, and the
future outlook of the profession.
You have two classroom options
for our first meeting. We will be meeting at Inver Hills College on
Oct 13 in CC290 from 2-6pm.
The purpose of this session is to
introduce you to the program and familiarize
yourself to D2L, the online learning
management system that we will be using to
deliver the Administrative Assistant
program.
Module 2: Administrative Savvy: Working with
and Relating to Others
In the second module, instruction will focus
on work place relationships.
Administrative professionals read
organizational cultures and provide support
to managers and supervisors with potentially
different workplace styles.
In addition, the module will explore
current workplace necessities:
how to motivate people even if you
are not the manager, working with multiple
generations, and providing customer service
to all.
Module 3: Administrative Workflow: Managing
Time and Responsibilities
The third module teaches time management
skills.
The majority of an administrative
professional’s day is spent organizing and
managing both people and process.
Understanding
strategies to keep yourself organized is
vital as others will rely on you to keep
them organized as well.
Skills such as scheduling meetings,
moving projects towards completion, and
meeting deadlines should be a part of the
administrative professionals’ expertise.
Module 4: Administrative Writing: Using
Business Writing Skills for a Professional
Look
Learn how to increase your effectiveness and
efficiency as a business communicator and
enhance not only your professional image but
also that of your organization.
Learn to use a sense of audience and
purpose and formatting guidelines to improve
all of your communication, including email,
and to avoid common errors in grammar,
punctuation, and usage.
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