Working with People Effectively

Service to Others
Concerns the learned ability to be "of service" to people helping or responding to their needs while maintaining clearly defined limits, as in the caring professions, retail ("customer service") settings, police work, or altruistic assistance.

Teamwork
Assessed Effort:
Fulfill a specific role on an ongoing team

4 Demonstrates accurate and consistent awareness of specific group behaviors and their positive and negative impact on group dynamics and outcome. Is able to accurately identify and assess one's own group behaviors, as well as those of other group participants within the context of the group goal. Performs necessary group behaviors consistently and effectively. Always is prepared for the group task.

3 Is usually aware of specific group behaviors and their positive and negative impact on group dynamics and outcome. Is usually able to identify and assess one's own group behaviors, as well as those of other group members within the context of the group goal. Adequately performs necessary group behaviors. Is usually prepared for the group task.

2 Has some awareness of group behaviors and impact. Sporadically self assesses and peer assesses. Inadequately performs group behaviors. Is somewhat prepared for the group.

1 Lacks understanding of group behaviors as they are enacted in the group and inaccurately assesses self and others behaviors. Incompletely performs any specified group behavior. Is usually poorly or under prepared for the group task.

Substantial Accomplishment:
Assumes a variety of assigned roles on an ongoing team
Evaluation

Group Project
Assessed Effort:
Collaborate to plan and deliver a one-time, short/small group project

4 Attends 90% of group meetings; actively contributes ideas, seeks ideas from other group members, and integrates group ideas and suggestions into a coherent project design. Actively participates in the group's creation, distribution, and completion of project tasks in both development and delivery stages.

3 Attends 90% of group meetings. Actively contributes ideas regarding the design and planning of the group project. Performs all assigned tasks in both the development and delivery stages of the project.

2 Attends 80% or less of group meetings. Actively contributes ideas regarding the project. Performs most assigned tasks.

1 Attends 80% or less of group meetings with little, if any, active contribution to the group process.

Substantial Accomplishment:
Collaborate to plan and deliver a one-time, short/small group project

4 Attends at least 90% of group meetings; actively contributes ideas, seeks ideas from other group members, and integrates group ideas and suggestions into a coherent project design. Actively participates in the group's creation, distribution, and completion of project tasks in both development and delivery stages.

3 Attends at least 90% of group meetings. Actively contributes ideas regarding the design and planning of the group project. Performs all assigned tasks in both the development and delivery stages of the project.

2 Attends 80% or less of group meetings. Actively contributes ideas regarding the project. Performs most assigned tasks.

1 Attends 80% or less of group meetings with little, if any, active contribution to the group process.

Conflict Mediation
Assessed Effort:
Assist others to achieve common understanding in a conflict

4 Under construction.

3 Under construction.

2 Under construction.

1 Under construction.

Substantial Accomplishment:
Successfully mediate a conflict between two parties

4 Under construction.

3 Under construction.

2 Under construction.

1 Under construction.

Negotiation
Assessed Effort:
Participate in a significant negotiation

4 Under construction.

3 Under construction.

2 Under construction.

1 Under construction.
Group Participation Evaluation

Substantial Accomplishment:
Negotiate an agreement on a serious issue

4 Under construction.

3 Under construction.

2 Under construction.

1 Under construction.